Dear Mr Hercus: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear Guest: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear guest in room 811: First of all, I hope that upon receiving this message, you and your loved ones are well. Your comments and assessment of our service are very important. When using the elevator, guests have priority. I apologize if this was not the case. We will firmly reinforce training in this regard. I hope you give us the opportunity to welcome you again at HS Hotsson Querétaro Alfonso Castro General Manager HS HOTTSON Querétaro

Dear Ms Lee: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear guest of room 501: First of all, I hope that upon receiving this message, you and your loved ones are well. Your comments and assessment of our service are very important. I have already spoken with the F&B Manager to reinforce the training in this regard. It is worth mentioning that we did not receive another comment in this regard from other guests, however, I do not rule out that something specific was what affected you. I apologize for this inconvenience. I hope you give us the opportunity to receive you again at HS Hotsson Querétaro Alfonso Castro General Manager HS HOTTSON Querétaro

Dear Mr Livingstone: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Buenas tardes apreciado Don Jorge: Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Buenas tardes apreciado Don Felipe: Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Buenas tardes apreciado Don Luis Alfonso: Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Buenas tardes apreciado Don Miguel: Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro