Dear Guest: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Buenas tardes apreciado Huésped de la habitación 619 : Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Buenas tardes apreciada Señorita Pérez: Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderla y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Good afternoon dear Miss Barr: First of all, I hope that, when you receive this email, you and your loved ones are doing very well. I am sorry to know that during your stay some of your expectations were not met, mainly the quality of some of the food, I will take your comment into account, it is worth mentioning that I already spoke with the A&B manager and the Chef, so that the training of the cooks is reinforced along with the Captains so that they are more attentive trying to avoid this type of incidents. The above is seeking to achieve the quality that characterizes us. Your comments were important and will help us continue to improve. I apologize for this incident that occurred during your stay, I hope you will give us the opportunity to select us as your hotel on your next visit to Querétaro. Sincerely Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Dear Mr Thierens: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear Mr Dirk: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear Guest: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Buenas tardes apreciado Huésped de la habitación 509 : Antes que nada, espero que, al momento de recibir este correo, Usted y sus seres queridos estén muy bien. Nos complace que nos haya dado la oportunidad de atenderlo y a través de la evaluación, confirmar que su estancia fue placentera y que excedimos sus expectativas, cumpliendo con nuestro compromiso. Por favor no dude en volver a esta su casa en Querétaro. Atentamente Alfonso G. Castro C Gerente General HS Hotsson Querétaro

Dear Ms Cobos: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.

Dear Guest: First of all, I hope that by the time you receive this message, you and your loved ones are well. Your comments and appreciation of our service is very important. This guides us and keeps us in a constant effort to make your experience at HS Hotsson unique. I hope to have you again in this your hotel. Alfonso G. Castro C. General Manager HS Hotsson Querétaro.