Dear Guest, We sincerely appreciate you sharing your feedback about your stay with us. We are delighted to hear that you found our facilities comfortable, safe, and clean, and that you experienced a welcoming atmosphere during your visit. Your comments are very valuable, and we have taken note of your suggestion regarding the breakfast options in the Executive Lounge. We hope to have the opportunity to welcome you back and continue providing you with enjoyable experiences on every visit Regards, Juan Carlos Malagon. Hotel Manager.

Cher client, Nous vous remercions sincèrement de nous avoir choisis lors de votre récent séjour à Querétaro. Nous sommes ravis d'apprendre que votre expérience a été à la hauteur de vos attentes et que vous avez trouvé tout ce que vous recherchiez. Vos commentaires nous encouragent à continuer de vous offrir un service de qualité et une attention personnalisée. Nous serons heureux de vous accueillir à nouveau dans votre havre de paix à Querétaro.

Dear William, We’re very glad you enjoyed a good stay with us and appreciated the comfort and cleanliness of our facilities. Thank you for choosing HS HOTSSON Querétaro — we look forward to hosting you again soon!

Dear Sahika, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed your stay and that our team’s service met your expectations. Feedback like yours motivates us to continue working with enthusiasm to deliver an even better experience. It will be our pleasure to welcome you back in the future and to keep exceeding your expectations. We look forward to seeing you again soon – your home away from home awaits Best Regards Lilia Cristina Pamplona Stoever Guest Service Manager HS HOTSSON QUERETARO

Dear Glenn, Thank you very much for sharing your experience with us. We are pleased to know that you enjoyed your stay and that our team's service met your expectations. Comments like yours motivate us to continue working enthusiastically to provide you with an even better experience. It will be a pleasure to welcome you again and continue exceeding your expectations. We hope to see you soon; your second home awaits! Best Regards Lilia Cristina Pamplona Stoever Guest Service Manager HS Hotsson Querétaro

Apreciable Sr Wang: Queremos agradecer el que nos eligiera como anfitriones de estancia en su pasada visita a la Ciudad de Querétaro Nos llena de gusto saber que sus expectativas fueron superadas y esto nos motiva a seguir dando lo mejor de nosotros cada día Por favor no dude en volver a esta su casa en Querétaro. Atentamente Omar Alejandro Camacho Mejía Gerente General HS Hotsson Querétaro

Apreciable Sr Wilson: Queremos agradecer el que nos eligiera como anfitriones de estancia en su pasada visita a la Ciudad de Querétaro Nos llena de gusto saber que sus expectativas fueron superadas y esto nos motiva a seguir dando lo mejor de nosotros cada día Por favor no dude en volver a esta su casa en Querétaro. Atentamente Omar Alejandro Camacho Mejía Gerente General HS Hotsson Querétaro