4.7

32,528
reviews

See more
Request information for
groups and companies

Reservation for groups

Reservation
  • Reserve now Modify/Cancel

Clima

Summary

4.7

Based on
32,528 reviews

Location 4.8 / 5
Room 4.7 / 5
Cleanliness 4.9 / 5
Restaurant 4.7 / 5
Service 4.8 / 5
Price 4.6 / 5

YOLANDA

01/02/2025 2:41PM
4
Room 1
Location 5
Clean 5
Service 5
Price 3
Restaurant 5
Over all our experience was amazing with Hotsson Hotel, the staff was helpful and friendly. The rooms were clean and you had normal amenities in the room.
Dear Yolanda On behalf of all of us who work at HS HOTSSON LEÓN, we appreciate your visit and are happy to know that your stay was pleasant. Rest assured that we will continue to work on your suggestions, which are what help us achieve continuous improvement of our facilities and service. We hope to have you back with us soon. Best regards Viridiana Gómez General Manager

GREGORY

12/11/2024 12:49AM
4.5
Room 3
Location 5
Clean 5
Service 4
Price 5
Restaurant 5
9/10
Dear Gregory, Thank you for sharing your opinion. We are glad to know that you enjoyed our location. We have made some changes to our room setup standards, I apologize for not having informed you in advance. Regarding the cold, we gladly took it into account by assigning you rooms with another orientation, as this helps to make the room warmer. We hope to have the opportunity to welcome you again in the future. Best regards Viridiana Gómez General Manager

Francisco

12/07/2024 5:55PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
.
Estimado Francisco A nombre de quienes laboramos en HS HOTSSON LEÓN, agradecemos su visita y estamos contentos de saber que su estancia fue grata. Tenga por seguro que seguiremos trabajando en sus sugerencias que son las que nos ayudan a lograr una mejora continua de nuestras instalaciones y el servicio.Esperamos tenerle de vuelta pronto con nosotros. Saludos Viridiana Gómez Gerente General

12/07/2024 5:38PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Very good
Your comments are a great source of motivation that I will gladly share with all collaborators. Thank you very much for visiting us and I assure you that we will continue working to achieve continuous improvement of our service and be worthy of your recommendation. Regards Viridiana Gómez General Manager

12/07/2024 3:15PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Muy agradable
Muchas gracias por su reciente visita, por favor no dude en inscribirse a nuestro programa de lealtad en el siguiente enlace https://www.hsexclusive.com/ estamos comprometidos en hacer que su próxima estancia sea extraordinaria. Saludos y buen viaje Viridiana Gómez Gerente General.

STEPHAN

12/03/2024 2:10PM
4.8
Room 5
Location 5
Clean 5
Service 5
Price 4
enjoyed being your guest
Estimado Sthephan, A nombre de quienes laboramos en HS HOTSSON LEÓN, agradecemos su visita y estamos contentos de saber que su estancia fue grata. Tenga por seguro que seguiremos trabajando en sus sugerencias que son las que nos ayudan a lograr una mejora continua de nuestras instalaciones y el servicio. Esperamos tenerle de vuelta pronto con nosotros. Saludos Viridiana Gómez Gerente General

VICTOR MANUEL

12/02/2024 9:06PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Better than what I expected
Estimado Víctor, Sus comentarios son una gran fuente de motivación que con gusto compartiré con todos los colaboradores. Muchas gracias por visitarnos y le aseguro seguiremos trabajando para lograr la mejora continua de nuestro servicio y ser dignos de su recomendación. Saludos Viridiana Gómez Gerente General

DAVID

12/01/2024 4:39PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
My overall experience was wonderful. The staff on the top level waiting area, went above and beyond for us . The are very friendly and if we needed anything, they made sure we were accommodated. Everything was to our satisfaction. The Room very clean and the we will definitely come back again. Thank you to all the people at your hotel, they made our stay wonderful 🙏.
Dear David Your comments are a great source of motivation that I will gladly share with all the collaborators. Thank you very much for visiting us and I assure you that we will continue working to achieve continuous improvement of our service and be worthy of your recommendation. Regards Viridiana Gómez General Manager

Preciado aldrian

11/30/2024 5:10PM
4.8
Room 5
Location 4
Clean 5
Service 5
Price 5
.
Muchas gracias por su reciente visita, por favor no dude en inscribirse a nuestro programa de lealtad en el siguiente enlace https://www.hsexclusive.com/ estamos comprometidos en hacer que su próxima estancia sea extraordinaria. Saludos y buen viaje Viridiana Gómez Gerente General.

11/30/2024 2:26PM
4.7
Room 5
Location 5
Clean 4
Service 5
Price 4
Restaurant 5
Super
Muchas gracias por su visita y el tiempo invertido en responder nuestra encuesta. Esperamos atenderle de nuevo pronto. Saludos Viridiana Gómez Gerente General