4.7

36,045
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Clima

Summary

4.7

Based on
36,045 reviews

Location 4.8 / 5
Room 4.7 / 5
Cleanliness 4.8 / 5
Restaurant 4.7 / 5
Service 4.8 / 5
Price 4.6 / 5

ANTHONY

05/31/2025 8:18AM
4.6
Room 4
Location 5
Clean 4
Service 5
Price 5
I had a great time staying there. I would strongly reccomend it to anyone who visits León, and I will definitely be going back again and again. Very happy with the staff there
Dear Anthony On behalf of all of us at HS HOTSSON LEÓN, we appreciate your visit and are happy to know that your stay was pleasant. Please be assured that we will continue to work on your suggestions, which help us achieve continuous improvement in our facilities and service. We hope to have you back with us soon. Regards Viridiana Gómez General Manager

JUAN

05/29/2025 6:53AM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Everything was great from Arriving till check out I don’t usually leave reviews but the hotel counts with so many features and hospitality was just top notch you would say. Definitely an amazing experience and very close to shopping stores.
Dear Juan Thank you very much for choosing us as your home. "Excellent" is a word that conveys the best of your stay. We will continue working to meet your expectations and achieve continuous improvement in our service. We look forward to seeing you soon. Best regards. Viridiana Gómez General Manager

SCOTT

05/27/2025 7:02PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
The room was excellent and very modern. The complementary food services were exceptional. Everyone was very friendly and accomodating. I do not speak Spanish- but the staff all spoke english, making it very easy for me.
Dear Scott Your comments are a great source of motivation that I will gladly share with all our employees. Thank you very much for visiting us, and I assure you that we will continue working to continuously improve our service and be worthy of your recommendation. Regards Viridiana Gómez General Manager

KARINA

05/27/2025 1:53AM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Amazing experience here
Dear Karina: We appreciate your visit and comments, as they help us improve our facilities and service. I apologize for the incident in the lobby and assure you we will ensure it doesn't happen again. In addition to cleaning, we have scheduled fumigations by a specialized provider, and we will reinforce this. We hope to have the opportunity to serve you soon in your home. Best regards Viridiana Gómez General Manager

HOLDEN

05/26/2025 5:05PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Super
Dear Robert Thank you very much for visiting us. We would love the opportunity to serve you at our restaurant, "Los Vitrales." We are sure you will have a wonderful experience. We look forward to seeing you soon. Best regards and safe travels. Viridiana Gómez General Manager

DELPHINE

05/26/2025 1:45PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Great experience
Thank you very much for your recent visit. Please feel free to sign up for our loyalty program at the following link: https://www.hsexclusive.com/. We are committed to making your next stay extraordinary. Best regards and safe travels. Viridiana Gómez General Manager

SIMON

05/19/2025 1:00PM
4.8
Room 5
Location 5
Clean 5
Service 5
Price 4
Restaurant 5
-
Estimado Simón, Muchas gracias por su visita y el tiempo invertido en responder nuestra encuesta. Esperamos atenderle de nuevo pronto. Saludos Viridiana Gómez Gerente General

Martha

05/09/2025 3:32PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Great
Estimada Martha, Muchas gracias por elegirnos como su casa, "Excelente" es una palabra que nos transmite lo mejor de su estancia. Seguiremos trabajando para cumplir con sus expectativas y lograr la mejora continua de nuestro servicio. Le esperamos pronto. Saludos. Viridiana Gómez Gerente General

Paul travers

04/30/2025 4:22PM
4.7
Room 5
Location 5
Clean 5
Service 4
Price 5
Restaurant 4
Good
Muchas gracias por su reciente visita, por favor no dude en inscribirse a nuestro programa de lealtad en el siguiente enlace https://www.hsexclusive.com/ estamos comprometidos en hacer que su próxima estancia sea extraordinaria. Saludos y buen viaje Viridiana Gómez Gerente General.

ITZEL

04/28/2025 11:04PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Everything was fine. Excellent service rooms are clean only problem was the air conditioners and it always happens. I stay 2-3 times in that hotel in a year.
Estimada Itzel, A nombre de quienes laboramos en HS HOTSSON LEÓN, agradecemos su visita y sus comentarios ya que estos nos ayudan a mejorar nuestras instalaciones y servicio. Le ofrezco una disculpa y le aseguro solucionaremos de inmediato estos temas para lograr brindar experiencias de excelencia. Esperamos tener la oportunidad de atenderle próximamente en esta su casa. Saludos Viridiana Gómez Gerente General