Summary

4.7

Based on
18,395 reviews

Location 4.7 / 5
Room 4.8 / 5
Cleanliness 4.9 / 5
Restaurant 4.8 / 5
Service 4.8 / 5
Price 4.7 / 5

JAMES

12/15/2024 2:11PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Very positive
Dear Guest, I appreciate your evaluation which is extremely valuable for us as it motivates us to continue doing things with the quality that our guests deserve. I am pleased to know that your experience was pleasant and we honor the value of your preference, we hope You can join us soon where I assure you that we will be attentive to all your needs. I hope you give us the opportunity to receive you again and we are at your service. Sincerely Mario Peña General Manager HS HOTSSON Hotel Silao

12/13/2024 2:38PM
4.2
Room 4
Location 4
Clean 4
Service 5
Price 4
Restaurant 4
Good
Estimado Huésped, Agradezco mucho su evaluación y comentarios los cuál nos ayuda a mejorar nuestros procesos para siempre ofrecer el servicio de calidad que nuestros invitados merecen. Espero nos de la oportunidad de recibirlo nuevamente. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

12/10/2024 7:04PM
4.3
Room 4
Location 5
Clean 4
Service 5
Price 4
Restaurant 4
Normal
Estimado Huésped, Agradezco mucho su evaluación y comentarios los cuál nos ayuda a mejorar nuestros procesos para siempre ofrecer el servicio de calidad que nuestros invitados merecen. Espero nos de la oportunidad de recibirlo nuevamente. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

JILL ELIZABETH

12/03/2024 3:18AM
4.7
Room 4
Location 4
Clean 5
Service 5
Price 5
Restaurant 5
No
Estimada Huésped, Agradezco mucho su evaluación y comentarios los cuál nos ayuda a mejorar nuestros procesos para siempre ofrecer el servicio de calidad que nuestros invitados merecen. Espero nos de la oportunidad de recibirla nuevamente. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

11/29/2024 5:11PM
4.6
Room 4
Location 5
Clean 5
Service 5
Price 4
Estimado Huésped, Agradezco mucho su evaluación y comentarios los cuál nos ayuda a mejorar nuestros procesos para siempre ofrecer el servicio de calidad que nuestros invitados merecen. Espero nos de la oportunidad de recibirlo nuevamente. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

ANGELA KILLEEN

11/29/2024 4:54AM
4.3
Room 4
Location 5
Clean 5
Service 3
Price 5
Restaurant 4
Showers need updating but otherwise the hotel is very nice.
Dear Guest, I appreciate your evaluation and comments which help us improve our processes. to always offer the quality service that our guests deserve. I hope you give us the opportunity to receive you again. Sincerely Mario Peña General Manager HS HOTSSON Hotel Silao

11/22/2024 2:53PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Confortable y limpio
Estimado Huésped, De verdad agradezco su evaluación la cuál es sumamente valiosa para nosotros ya que nos motiva a seguir haciendo las cosas con la calidad que se merecen nuestros invitados. Me complace saber que su experiencia fue agradable y honramos el valor de su preferencia, esperamos nos pueda acompañar pronto donde le aseguro que estaremos atentos a todas sus necesidades. Espero nos de la oportunidad de recibirlo nuevamente y estamos a sus órdenes. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

MARCO

11/20/2024 2:57AM
4.5
Room 4
Location 4
Clean 5
Service 5
Price 5
Restaurant 4
Nice
Dear Guest, I appreciate your evaluation and comments which help us improve our processes. to always offer the quality service that our guests deserve. I hope you give us the opportunity to receive you again. Sincerely Mario Peña General Manager HS HOTSSON Hotel Silao

MARIA

11/19/2024 8:05AM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Great experience! Staff was friendly and the spa added an extra bonus to our stay
Dear Guest, I really appreciate your evaluation which is extremely valuable for us as it motivates us. to continue doing things with the quality that our guests deserve. I am pleased to know that your experience was pleasant and we honor the value of your preference, we hope You can join us soon where I assure you that we will be attentive to all your needs. I hope you give us the opportunity to receive you again and we are at your service. Sincerely Mario Peña General Manager HS HOTSSON Hotel Silao

JAMES ALLEN

11/18/2024 6:32AM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Great stay
Dear Mr. Allen, I really appreciate your evaluation which is extremely valuable for us as it motivates us. to continue doing things with the quality that our guests deserve. I am pleased to know that your experience was pleasant and we honor the value of your preference, we hope You can join us soon where I assure you that we will be attentive to all your needs. I hope you give us the opportunity to receive you again and we are at your service. Sincerely Mario Pena General manager HS HOTSSON Hotel Silao