Summary

4.7

Based on
18,395 reviews

Location 4.7 / 5
Room 4.8 / 5
Cleanliness 4.9 / 5
Restaurant 4.8 / 5
Service 4.8 / 5
Price 4.7 / 5

César Chávez

05/29/2026 4:50PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
Agradable
Estimado Sr. Chávez, Agradezco su evaluación y comentarios los cuales son sumamente valiosos para nosotros ya que nos motiva a seguir haciendo las cosas con la calidad que se merecen nuestros invitados. Me complace saber que su experiencia fue agradable y honramos el valor de su preferencia, esperamos nos pueda acompañar pronto donde le aseguro que estaremos atentos a todas sus necesidades. Espero nos de la oportunidad de recibirlo nuevamente y estamos a sus órdenes. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

Oscar muñiz castillo

05/25/2026 5:29PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Agradable
Estimado Sr. Muñiz, Agradezco su evaluación y comentarios los cuales son sumamente valiosos para nosotros ya que nos motiva a seguir haciendo las cosas con la calidad que se merecen nuestros invitados. Me complace saber que su experiencia fue agradable y honramos el valor de su preferencia, esperamos nos pueda acompañar pronto donde le aseguro que estaremos atentos a todas sus necesidades. Espero nos de la oportunidad de recibirlo nuevamente y estamos a sus órdenes. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

JUAN

03/08/2026 12:07AM
4.4
Room 4
Location 5
Clean 5
Service 4
Price 4
It was nice .
Dear Guest, Thank you for your review and feedback, which are extremely valuable to us as they motivate us to continuously improve our experience for our guests. I hope you will give us the opportunity to welcome you back. Sincerely, Mario Peña, General Manager, HS HOTSSON Hotel Silao

Robb Hanley

02/04/2026 3:25PM
4.7
Room 5
Location 4
Clean 5
Service 5
Price 5
Restaurant 4
Great
Dear Guest, Thank you for your review and feedback, which are extremely valuable to us as they motivate us to continuously improve our experience for our guests. I hope you will give us the opportunity to welcome you back. Sincerely, Mario Peña, General Manager, HS HOTSSON Hote

JUAN

12/23/2025 5:04PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
This is the third time staying at this hotel and it never disappoints. The staff goes and beyond to meet your needs. Very safe. There are plenty of hotel employees throughout the hotel.
Dear Guest, Thank you for your review and comments, which are extremely valuable to us as they motivate us to continue providing the quality our guests deserve. I am pleased to know that you enjoyed your experience, and we honor your preference. We hope you will join us again soon, and I assure you that we will be attentive to all your needs. I hope you will give us the opportunity to welcome you back, and we remain at your service. Sincerely, Mario Peña General Manager HS HOTSSON Hotel Silao

Bily jqckspn

11/14/2025 4:29PM
5
Room 5
Location 5
Clean 5
Service 5
Price 5
Restaurant 5
C
Estimado Huésped, Agradezco su evaluación y comentarios los cuales son sumamente valiosos para nosotros ya que nos motiva a seguir haciendo las cosas con la calidad que se merecen nuestros invitados. Me complace saber que su experiencia fue agradable y honramos el valor de su preferencia, esperamos nos pueda acompañar pronto donde le aseguro que estaremos atentos a todas sus necesidades. Espero nos de la oportunidad de recibirlo nuevamente y estamos a sus órdenes. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

HASSAN

10/31/2025 1:34PM
4.3
Room 4
Location 5
Clean 5
Service 5
Price 3
Restaurant 4
Great!
Dear Guest, Thank you for your review and feedback, which are extremely valuable to us as they motivate us to continuously improve our experience for our guests. We hope you will give us the opportunity to welcome you back, and we remain at your service. Sincerely, Mario Peña General Manager HS HOTSSON Hotel Silao

ERIC WAYNE

09/12/2025 2:00PM
4.6
Room 5
Location 4
Clean 5
Service 5
Price 4
Overall experience was good
Dear Guest, I appreciate your review and comments, which are extremely valuable to us as they motivate us to work on continuous improvement for our guests. I hope you give us the opportunity to welcome you again. We remain at your service. Sincerely, Mario Peña General Manager HS HOTSSON Hotel Silao

IGOR

09/12/2025 1:47PM
4.2
Room 4
Location 3
Clean 4
Service 5
Price 4
Restaurant 5
N/A
Estimado Huésped, Agradezco su evaluación y comentarios los cuales son sumamente valiosos para nosotros ya que nos motivan a trabajar en la mejora continua para nuestros invitados. Espero nos de la oportunidad de recibirlo nuevamente y estamos a sus órdenes. Atentamente Mario Peña Gerente General HS HOTSSON Hotel Silao

LISA

09/06/2025 10:28PM
4.8
Room 5
Location 5
Clean 5
Service 5
Price 4
Great! Our flight was so delayed and the hotel kept our reservation, so thankful to have a beautiful comfy room to rest. Next trip I will enjoy the amenities.
Dear Guest, I appreciate your review and comments, which are extremely valuable to us as they motivate us to work on continuous improvement for our guests. I hope you give us the opportunity to welcome you again. We remain at your service. Sincerely, Mario Peña General Manager HS HOTSSON Hotel Silao